Return Policy Returns: We hope that you will be delighted with your new purchase. However, if for some reason you are not satisfied, we are happy to offer an exchange or store credit within 15 days of your purchase with No signs of being worn Jewelry must be accompanied by all original packaging for a refund, including boxes and pouches. Personalized, altered, or engraved items are not eligible for return or exchange. You are responsible for the cost of insured return shipping. No returns or exchange after 15 days. No refunds. Custom made jewelry is not returnable. Worn, damaged or altered jewelry is not returnable. All returns require an authorization, to start your return click here For questions, please email us: email@example.com.