Heart Shape Large Sapphire Necklace

Every order from the Robin Woolard atelier is carefully prepared, fully insured and presented in our signature luxury packaging before leaving the studio.

We are pleased to offer complimentary UPS 2 day or USPS ground shipping within the United States on all orders.

Complimentary USPS Ground Shipping on orders under $2,000

Complimentary UPS 2-Day Shipping on orders above $2,000

Overnight UPS Shipping available from $100

Please note that all delivery timelines are estimated in business days.

For security purposes, all orders over $2,000 require an adult signature upon delivery.

Once your order has shipped, you will receive a confirmation email with tracking information and delivery details.

If you require expedited delivery, special arrangements or assistance with a time-sensitive order, we invite you to contact the atelier directly prior to purchase at info@robinwoolard.com. We are always happy to accommodate requests whenever possible.

We hope that you are delighted with your new purchase.

However, if for some reason you are not satisfied, we are happy to offer an exchange or store credit within 15 days of your purchase with No signs of being worn Jewelry must be accompanied by all original packaging for a refund, including boxes and pouches.

Personalized, altered, or engraved items are not eligible for return or exchange.

You are responsible for the cost of insured return shipping.

No returns or exchange after 15 days. No refunds.

Custom made jewelry is not returnable. Worn, damaged or altered jewelry is not returnable.

All returns require an authorization, to start your return click here For questions, please email us: info@robinwoolard.com